Privacy Policy

1. Controller Information

ChatMKT ("we", "our", or "us") is the data controller responsible for processing your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

Contact Information:
Email: privacy@chatmkt.com
Address: Österängsvägen 21, 136 75 Vendelsö, Sweden

2. Personal Data We Collect

We may collect and process the following categories of personal data:

• Contact Information: Name, email address, company name
• Communication Data: Messages you send us through contact forms
• Technical Data: IP address, browser type, device information
• Usage Data: Information about how you use our website

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you voluntarily provide information through our contact forms
• Legitimate Interest: To improve our services and communicate with potential customers
• Contract Performance: To provide services you have requested
• Legal Compliance: To comply with applicable laws and regulations

4. How We Use Your Personal Data

We use your personal data for the following purposes:

• To respond to your inquiries and provide customer support
• To send you updates about our platform (with your consent)
• To improve our website and services
• To comply with legal obligations
• To protect our legitimate business interests

5. Data Sharing and Transfers

We may share your personal data with:

• Service Providers: Third-party vendors who assist us in operating our website
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are typically retained for 3 years unless you request earlier deletion.

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we process your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at privacy@chatmkt.com.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.

9. Cookies and Tracking

Our website may use cookies and similar tracking technologies. You can control cookie settings through your browser preferences. For more information about our cookie usage, please refer to our Cookie Policy.

10. International Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure adequate protection through appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe we have not processed your personal data in accordance with applicable data protection laws.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: privacy@chatmkt.com
Address: [Your Business Address]